Your smartphone no longer turns on: 5 possible causes and solutions

Your smartphone no longer turns on? Don’t panic, that doesn’t necessarily mean you have to change it. You don’t have to be a DIY wizard either, that’s out of the question here. From its battery to its screen through its OS, here are 5 possible causes that can prevent your smartphone from turning on. Most importantly, here are some solutions to try that could save your day.

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If your smartphone no longer responds or does not turn on, it is not necessarily that it is reaching the end of its life. In this article, we are going to see all the factors that can prevent your smartphone from starting up, as well as solutions to resolve these issues. Whether your smartphone is suffering from a hardware or software issue, this tutorial could help you restart it. So what to do when mon smartphone no longer turns on?

1. Recharge the battery

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The first thing to do when your smartphone no longer turns on is to check that your battery has not completely discharged. Indeed, if your battery is damaged, too old, or very empty, your smartphone is no longer powered.

  1. Connect your phone to a wall charger and let it charge for a while (at least an hour). If it’s just a dead battery issue, your phone screen should light up quickly.
  2. Try a different charger, a different outlet, a different cable. Your battery may not have been charged due to a malfunction in your charging cable, adapter, or even your wall outlet. But, if your smartphone does not respond to charging, the problem may lie with its battery.
  3. Inspect your smartphone. Look closely at your phone and make sure there is no swelling at the battery level. If this is the case, we recommend that you avoid handling it and contact either the manufacturer’s after-sales service, the point-of-sale service, or a professional.
  4. All batteries have a lifespan. Contact your device’s after-sales service to have the battery checked and to make sure that it does not need to be changed. You can try to determine for yourself whether replace your smartphone battery or not.

2. Force restart your device

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Your smartphone may be on, but blocked. Nevertheless, these few manipulations should be able to help you bring it back to life.

  1. Long press the power button (Power button). Hold down the key for at least 10 seconds to force shutdown your smartphone. Then, after a few seconds, turn it on again. If that doesn’t work, find out how to force restart your smartphone on the manufacturer’s instructions or with a Google search.
  2. Watch your smartphone restart. You should hear a startup sound or feel a vibration. And your screen should show a startup logo. If not, your smartphone probably has a hardware issue.

3. Attempt a factory reset

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Over time, smartphones naturally end up losing performance. Your smartphone may crash as soon as the system boots or get stuck in a boot loop (bootloop). Before proceeding with a return to factory settings, try to back up your data: photos, contacts directory, etc., if possible. And if your Android or iPhone smartphone seems slow, try to speed it up with this tutorial.

If your smartphone is An iphone, you can erase your data and restore your device from Settings.

  1. Tap Settings> General> Reset then touch Clear content and settings
  2. Identify yourself by entering your security code and password, then confirm the deletion of data from your device.
  3. Wait the time it takes to delete your data

If your smartphone is an android device, you must first find the key combination specific to your model to enter Recovery Mode. Then,

  1. Turn off your smartphone
  2. Enter Recovery Mode using the right key combination
  3. Clear the cache from your device via the option Wipe cache partition
  4. Start a Factory Reset to restore your smartphone to factory settings

Going back to factory settings is not the ideal solution, but it can give your smartphone a new lease of life. And already, after a few minutes, your smartphone should be faster.

What if my smartphone turns on, but the screen remains black?

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In the case of a black screen, the problem with your smartphone may be software or hardware related. You can try to identify the fault yourself, depending on the diagnosis you have made. Either your device has a software problem and you can try to reset it (see above), either the screen is damaged but the phone still works, or the device has a hardware failure.

  • You dropped your smartphone to the ground ? A smartphone is a set of small components, linked together by welds or nested. If your smartphone does not have an external shock, it may be suffering from internal bleeding that will need to be checked by the after-sales service.
  • Is your smartphone screen broken? Immediately after a fall, or gradually, a broken screen may malfunction. Then not to light up. Here, only a repairer can take care of replacing your screen.

What if my smartphone has fallen into the water?

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Not all smartphones are waterproof, and even certified ones can fear humidity. So a smartphone that falls into the water is the fear of many owners. If you have dropped your device in water, the chances of you being able to recover it depend on the extent of its submersion. If your smartphone fell in the water, here’s how to make it work again.

  1. Turn it off as quickly as possible and do not use it for several days (at least 48 hours, while the components dry). Although it is not an approved technique, you can optionally immerse it in a tub filled with rice to soak up any remaining moisture and speed up the drying process.
  2. If possible, dry the components very gently., using a small compressed air canister for example. Avoid excessive heat sources, this could damage it even more (or damage the battery).
  3. If you know how to do it, that you are comfortable with this manipulation and that it does not affect the warranty of your device, remove the battery from your smartphone.

We hope all of these tips have helped you solve your problem. The reasons that push a smartphone that cannot be turned on are many and unfortunately every device and every case is different. If you have already tried everything and nothing has worked, the best solution is to return the phone to the after-sales service of the place where you bought it, to contact the manufacturer or, if the device is no longer any more. under warranty, to go see an authorized repairer to diagnose the fault and take care of it.


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